Searchwells Privacy Notice

Searchwells Limited (“Searchwells,” “we,” “us”) is committed to protecting your privacy. This Privacy Notice outlines how we collect, use, and protect personal data from clients, prospective clients, website visitors, and business partners in accordance with UK GDPR and the Data Protection Act.

1. Data We Collect
- Identity & Contact Data: Name, contact details, verification documents (including KYC checks), and information about individuals provided to us.
- Service & Property Data: Property preferences, transaction details, and instructions needed to fulfill our services.
- Financial Data: Payment details and billing information.
- Communications: Records of correspondence via email, phone, or online forms.
- Technical & Usage Data: IP addresses, browser types, operating systems, device data, cookie details, and marketing preferences.

2. Cookies and Tracking Technologies
Searchwells uses cookies and similar tracking technologies to enhance your experience on our property landing page. Cookies are small text files placed on your device to collect standard internet log and visitor behavior information.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the site, enabling basic functions like page navigation and access to secure areas. The site cannot 
function properly without these.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve
our site structure and content.
- Marketing Cookies: Used to track visitors across websites to display advertisements that are relevant and engaging for the individual user.
- Data Collection and Retention: These cookies collect data such as your IP address, pages visited, and time spent on the site. While some cookies are
session-based and expire when you close your browser, others are persistent and may be stored for up to 12 months to recognize your device on return visits.
- Managing Cookies: You can manage or disable cookies through your browser settings (e.g., Chrome, Safari, Firefox). Please note that disabling essential cookies may impact the functionality of our website.

3. How We Use Your Data & Lawful Bases
- Contractual Necessity: Delivering requested services, facilitating property transactions, and engaging third-party suppliers.
- Legal Compliance: Conducting mandatory KYC checks and fulfilling tax or reporting obligations.
- Legitimate Interests: Managing accounts, improving services, and conducting relevant marketing.

4. Data Sharing
We share information with trusted third parties including professional advisors, property owners, IT providers, and regulatory bodies when required by law.

5. Security & Retention
We implement encryption and strict protocols to safeguard your data. Financial and customer records are retained for six years after our relationship ends to comply with legal requirements.

6. Your Rights & Marketing
You have the right to access, correct, restrict, or erase your personal data. To exercise these rights, please submit a written request via our contact details. You can opt out of marketing at any time. We do not sell or rent personal data to third parties.